What methods of payment are accepted at VIVAstore.com?

On VIVAstore.com (the “Website”), we accept Direct Bank transfers and Online Payments by GooglePay, ApplePay, Credit Card, and Debit Card. After placing your purchase on the Internet, we will provide you with a “personal payment link” for online payment. All online transactions are PCI-compliant and 100 per cent secure. In the event of any payment-related concerns, please email [email protected].

What is Cash on Delivery/Card on Delivery?

If you are uncomfortable making an online payment via the website or transferring funds to our bank account, please contact us.

What is an electronic fund transfer?

After making an order, you may pay by Direct Bank Transfer by transferring the specified amount to our bank account. Our bank account details may be found on the purchase confirmation page and order email. Please send the funds to our account, and we will then begin processing your purchase.

Is it secure to use my credit/debit card on the VIVAstore.com website?

Your online purchase at VIVAstore.com is protected by the highest standards of transaction security presently available on the Internet. The website employs 256-bit encryption to safeguard your card information while delivering it to the appropriate banks for payment processing.
On the website, all credit card and debit card payments are conducted via safe and reputable payment channels administered by renowned banks. For online transactions, banks now use the 3D secure password service, which provides an extra degree of protection via identity verification.

Does VIVAstore.com shop my credit/debit card data?

Our website does not save your credit card or debit card details. For online purchases, we utilize the Doha Bank payment gateway and simply record the order reference number on our website. The payment gateway that we include processes and verifies card information.

Will you provide other payment options in the future?

We will include other payment options, such as wallets, an EMI option, and a pay-later option, in the future to improve your purchasing experience.

Who should I contact if there are problems with your payment?

In the event of any payment-related concerns, please contact us at [email protected] or phone (+974) 70710038.